Zaps quick start guide

Zaps are workflows that connect your apps. They consist of a trigger, which is an event that starts a Zap, and one or more actions, which are events the Zap performs. When you publish your Zap, it will run the action steps every time the trigger event occurs.

Zap editor layout


Why should I build a Zap?

Zapier has 6000+ apps to help you streamline and automate repetitive work. Whether you’re slowed down by simple tasks or entire business-critical processes, Zaps can help you automate your workflows without code. And if you’re on a Team or Enterprise plan, you can easily share and collaborate on your Zaps with other members of your account, helping to increase productivity across your organization.

Learn more about:


How to build Zaps

To connect your apps, you can create a Zap by:

  • Starting from scratch in a blank Zap in the Zap editor.
  • Using AI to help you build. 
  • Selecting a pre-built Zap template.

Then, you can customize your Zaps using Zapier’s built-in tools.

Blank Zap

You can use a blank Zap to create your Zap from scratch in the Zap editor. In your Zapier account, hover over the left sidebar menu and click Create a Zap.


If you need to leave the Zap editor before you finish your Zap, your progress will be saved as a draft.

Blank Zap in Zap editor

Set up your trigger

The trigger is the event that starts a Zap. For example, a trigger can be each time you receive a new survey response.

Add actions

Actions are the events a Zap performs after it is triggered. For example, an action can be to send an email. If you’re on a free trial or paid Zapier plan, you can add multiple actions to your Zaps.    

When a Zap runs, each action it completes counts as one task. Learn more about how usage is measured in Zapier.

Use built-in tools

You can customize your Zap by adding:

  • Search steps: use a search step to find existing data in your apps.
  • Filters: add filters to restrict your Zap from running unless certain conditions are met.
  • Formatter steps: add Formatter steps to format data in a Zap, such as editing text or changing a date format.
  • Delays: add a delay between Zap steps.
  • Paths: add paths to perform different actions in your Zap based on different conditions (Professional plans and above).

After you’ve set up your first Zaps, explore advanced features to further customize your workflows:

Learn more tricks you can use to customize your Zaps.

AI-powered builder

You can describe the workflow you want in plain language and let AI suggest a trigger step and one or more action steps for you. Learn more about using AI to build your Zap.


This feature is in open beta. It’s available for use but still in active development and may change.

AI-powered Zap builder in Zap editor

Zap templates

Zap templates are pre-built Zaps that already include a trigger and action to get you started. You can find Zap templates on your dashboard, the explore page, the Zapier blog, and after selecting an app from the app directory. You can also create your own templates or use templates created by other Zapiens.

To use a Zap template, click Try it.

Zap template

Learn more about building Zaps in Zapier Learn.


Next steps

  • Once your Zap is published, Zapier will run your action step(s) each time your trigger event occurs. 
  • You can view a log of all your Zap activity, including all data that goes in and out of each Zap step, in your Zap History
  • If errors occur, learn how to troubleshoot your Zaps
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