The App Connections page provides a centralized place for you to manage your apps within Zapier. This page allows you to test, reconnect, rename, transfer ownership of, and delete connections, ensuring continuous workflow automation.
It’s organized into two tabs:
- Connections
- Apps
Connections tab
The Connections tab displays a list of all app connections in your account. You can easily filter by status (active or expired connection), the app, or owner of the connection. Each app in the list includes the following info:
- Name: the name of the connection.
- App: the app that Zapier connected to.
- Zaps: the number of Zaps associated with the connection.
- Last modified: the last time the connection was changed, including testing the account.
- People with access: displays the avatars of all users who you shared the connection with.
The dropdown field allows you to filter which apps are displayed:
- All connections: app connections and Zaps that you own or have access to.
- Owned by me: app connections and Zaps that you own.
- Shared with me: app reconnections and Zaps that your teammates shared with you.
- Shared with everyone: app connections have been shared within the entire Zapier account. You must be an admin, super admin, or owner to view.
- Private: app connections created by all users within the entire Zapier account. You must be an admin, super admin, or owner to view.
When you select a specific app from any tab, you will see all of your connections listed at the top and any shared connections that you have access to.
Apps tab
The Apps tab displays a list of all apps that are connected to your Zapier account. Each app in the list includes the following info:
- App: the app that Zapier connected to.
- App tag: Indicates if an app is a premium app.
- Expired connections: Displays “Expired connection” when connections require reauthorization.
- Connections: the number of connections to that app in your account.
- Zaps: the number of Zaps associated with all connections for that app.
- Connection users: the number of users in your account who you shared the connection with.
Filter apps
The dropdown field allows you to filter which apps are displayed:
- My apps: app connections and Zaps that you own and use public apps.
- Shared with me: app connections and Zaps that your teammates shared with you.
- Other apps: all app connections and Zaps that use private, deprecated, or legacy (hidden) versions of apps. Learn more about app tags in Zapier.
- All apps: app connections for all users in a Team or Enterprise account. You must be an admin, super admin, or owner to view.
When you select a specific app from any tab, you will see all of your connections listed at the top and any shared connections that you have access to.
Reconnect your account
You can reconnect your app account at any time. This is helpful when an app connection expires. To reconnect an app connection:
- Go to the Apps Connections page.
- Click Reconnect next to the expired icon
. A dialog box will appear. - Click Reconnect. A new browser tab or window will open.
- Follow the instructions to connect your app account.
The app account will be reconnected for all Zaps that use it.
Test your app connection
After setting up an app connection, you can test it to confirm it’s successfully connected. To test if your app connection is still active:
Connections tab
- Go to the Apps Connections page.
- Click the settings icon in the app connection you want to test. A dropdown menu will open.
- Click Test connection.
- The connection will display one of the following icons:
-
Active icon: the connection is active.
- Displayed as a white checkmark in a green circle.
-
Expired icon: the connection is no longer active.
- Displayed as a white X in a red circle.
- You will also find a Reconnect button displayed next to the icon.
- You must reconnect your app account to continue using it.
-
Active icon: the connection is active.
in the app connection you want to test. A dropdown menu will open.
Test connection.Apps tab
- Go to the Apps Connections page.
- In the top left, select the Apps tab.
- Click the app with the app connection you want to test.
- Next to the app connection you want to test, click the settings icon
next to the app connection.
- In the dropdown menu, select
Test connection.
- The connection will display one of the following messages:
- Test successful: the connection is active.
- Reconnect app: the connection is no longer active. You must reconnect your app account to continue using it.
Reconnect your account or connect to a different one
You can reconnect your app account or connect to a different one at any time. This is helpful when an app connection expires or you need to change a connection because a user in your account leaves.
- Go to the App Connections page.
- In the top left, select the Apps tab.
- Click the app with the app connection you want to reconnect.
- Next to the app connection you want to reconnect, click the settings icon
next to the app connection.
- In the dropdown menu, click
Reconnect. A new browser tab or window will open.
- Follow the instructions to reconnect your app account.
The app account will be reconnected for all Zaps that use it.
Rename your app connection
Zapier often displays usernames or email addresses to identify app connections, however you can rename app connections. This is helpful when you want to add details about their purpose or account type, such as “Gmail - Marketing” or “Salesforce - Project Alpha”.
To rename an app connection:
- Go to the App Connections page.
- Next to the app connection you want to rename, click the settings icon
.
- In the dropdown menu, click
Rename. A dialog box will appear. - In the Name field, enter the new name for your app connection.
- Click Save.
Your app connection will be updated to reflect its new name.
Share an app connection
Available on plans:
Free
Professional
Team
Enterprise
You can share app connections with members of your Team or Enterprise account. This allows them to create Zaps with the app account without needing your login credentials.
Learn more about how to share an app connection in your Zapier account.
Change app connection ownership
Available on plans:
Free
Professional
Team
Enterprise
You can transfer ownership of your app connections to another user in your Team or Enterprise account. To change ownership of an app connection:
- Go to the Apps page.
- In the top left, select the Apps tab.
- Click the app with the app connection you want to rename.
- Next to the app connection you want to transfer ownership of, click the settings icon .
- In the dropdown menu, select Change ownership. A dialog box will appear.
- In the Choose a new owner field, search for and select the user you want to transfer ownership to.
- Click Change ownership.
Change ownership. A dialog box will appear.When you transfer an app connection, the connected account remains the same. Only the owner of the connection changes.
Delete your app connection
To delete an app connection from your Zapier account:
Connections tab
- Go to the Apps page.
- Click the settings icon
in the app connection you want to test. A dropdown menu will open.
- Click
Delete. A dialog box will appear.
- Click Delete connection to finish disconnecting your app connection.
Apps tab
- Go to the Apps page.
- In the top left, select the Apps tab.
- Click the app with the app connection you want to disconnect.
- Next to the app connection you want to disconnect, click the settings icon
next to the app connection.
- In the dropdown menu, click
Delete. A dialog box will appear.
- Click Delete to finish disconnecting your app connection.
Once deleted, Zapier will no longer have access to your account. You must update any Zap steps that use the connection, replacing it with a new connection.
TipFor users on the Enterprise plan, you can control app access in your Zapier account.
Common app authentication issues
Authentication issues can occur due to several reasons:
- Incorrect credentials: Double-check your username and password for typos when connecting your app.
- Insufficient permissions: Ensure your app account has the necessary permissions and paid plan. You may need to contact the app’s administrator for assistance.
- Expired app connections: You must reconnect your app connection if your password changed recently or if your organization enforced additional security controls.
- Two-factor authentication (2FA): You cannot connect some apps if you enable 2FA.
- Credential or domain change: If you change your associated email address or domain on an app since connecting to Zapier, existing connections may require a reconnection.
For more troubleshooting information, review these articles:
- Can’t access or use Zapier with other apps.
- App connection error: “Not authenticated” or “Unauthorized”
Limitations
- Each user can have up to 5,000 app connections.
- If you share a Zap without sharing the app connections it uses, the users you share it with will not be able to edit or view the configuration of any step that uses those app connections.