Manage access to apps in Zapier

You can use app access settings to control which apps members of your Enterprise account can use. You can choose to either restrict or allow apps. You cannot have both settings enabled simultaneously.

When you enabled either the restricted apps or allowed apps setting, you’ll create a list of restricted or allowed apps depending on your settings:

App access setting Description Permitted operations
Restricted apps
  • Members can use any app on Zapier unless it’s on your restricted list.
  • App access is open but with restrictions.
  • This setting is enabled by default.
  • Add restricted apps
  • Add member or team exceptions.
Allowed apps
  • Members can only use apps on your allowed list.
  • App access is closed except where you’ve allowed access.
  • Add allowed apps
  • Prohibit specific actions in an allowed app.
  • Add member or team exceptions.

Available on plans:

Free

Professional

Team

Enterprise

How it works

Members will no longer be able to publish any new or edited Zap that includes a prohibited app. They will see a notification that the app is prohibited.

If an existing Zap includes a prohibited app, it will remain on but steps that use the prohibited app will be held when the Zap runs. When a member views the Zap run details, they will see a notification on the step run indicating that the step was held due to the restricted app. They will not be able to replay the step as long as the app is prohibited.

Prerequisites

  • You must be an admin, super admin, or owner of your account to enable this feature.
  • Your account must have one or more verified domains.

Select your app access setting

  1. Go to your account Settings page.
  2. In the left sidebar under the Admin settings section, select Security and privacy.
  3. In the Security section, select Allow or restrict apps. You'll be redirected to a new page.
  4. If:
    • Allowed apps is enabled, click Change to restricted apps.
    • Restricted apps is enabled, click Change to allowed apps.
Restrict an app Allow an app

Restrict apps

When you restrict an app, no one in your account can use that app. Members can still use any app that is not on your restricted list.

Add a restricted app

  1. Go to your account Settings page.
  2. In the left sidebar under the Admin settings section, select Security and privacy.
  3. Select Allow or restrict app. You'll be redirected to the Restricted apps page.
  4. Click Add app. You’ll be redirected to the Add restricted app page.
  5. In the Search for an app field, search for and select the app you want to restrict.
    • You’ll see a warning notification if any members are currently using the app.
    • You can review the app connections and any associated Zaps on the Apps page.
  6. Click Add restricted app.

Remove a restricted app

  1. On the Restricted apps page, select the app. You’ll be redirected to the restriction page for the app.
  2. In the top right, click Remove APP restriction. A dialog box will appear.
  3. Click Remove to confirm.

(Optional) Add member or team exceptions

You can create exceptions to your restricted list so specific members or teams are permitted to use the app.

  1. On the Restricted apps page, select the app. You’ll be redirected to the restriction page for that app.
  2. In the Allow app for specific members or teams field, search for and select a member or team in your account.

(Optional) Remove member or team exceptions

  1. On the Restricted apps page, select the app. You’ll be redirected to the restriction page for that app.
  2. In the Members/teams with access section, click Remove next to the exempted member or team.
  3. The button will convert to "Are you sure?".
  4. Click Are you sure? to confirm.
Example

If you add Quickbooks to your restricted apps list, you can add an exception for your accounting team. This will give your accounting team access to Quickbooks, while the rest of your account will still be restricted from using the app.

Limitations

  • You can only enable either restricted apps or allowed apps settings. You cannot enable both.
  • You can switch settings at any time. If you switch to a setting you previously used:
    • Your last settings will be pre-populated.
    • Any held runs resulting from the previous setting can be replayed as long as the app is now permitted.
  • Members of your account will still be able to connect their app accounts and use them to set up triggers and actions (including loading or creating test records), but they will not be able to publish and run the Zap.
  • You can only add an exception for one member or team at a time.
  • By default, these settings are account-wide. Account admins, super admins, and owners will be affected by these limits unless you add exceptions.

Plan limitation

  • If you downgrade your Enterprise account, you will lose access to this feature.
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