Manage access to apps in Zapier

Add a new allowed app

When you add an allowed app, all members of your account can use the app. Members cannot use any app that is not in your allow list.

1. In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy
2. Select Allow or restrict apps. You'll be redirected to the Allowed apps page.
3. Click Add app. You’ll be redirected to the Add allowed app page.
4. In the Search for an app field, search for and select the app you want to allow.
5. Click Add allowed app.
   • You'll see a notification if:
     • The app is being used in Zaps by members of your account. You can review the app connections and any associated Zaps on your Apps page.
     • The app is already allowed.
6. You'll be redirected to the allowance page for the app.
   1. By default, everyone in your account will have access to the app.

You can remove an allowed app at any time from the allowance page for the app.

1. In the top right, next to the name of the app, click Delete app.
2. A dialog box will appear.
3. Click Yes, delete to confirm.

Note

You cannot add private apps to your allowed list.

(Optional) Limit access to an allowed app

By default, any member of your account can use an allowed app. You can limit access to an allowed app so only specific members or teams are allowed to use the app.

1. In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy
2. Select Allow or restrict apps. You'll be redirected to the Allowed apps page.
3. Select the app that you want to add an exemption to. You’ll be redirected to the allowance page for the app.
4. In the Allow app for specific members or teams field, search for and select a member or team in your account to exempt.
5. Click Add.

You can remove an exemption at any time from the allowance page for the app by clicking Remove next to the member or team.

Example

If you add Quickbooks to your allowed apps list, you can add an exemption for your accounting team. This will allow only your accounting team to have access to the app. The rest of your account will not be allowed to use the app.

Note

You can only exempt one member or team at a time.

(Optional) Limit access to specific actions in an allowed app (beta)

Beta

This feature is in open beta. It’s available for use but still in active development and may change.

After you add an app to your allow list, you can prevent users in your account from using specific actions. Once you configure your app controls, members will not be able to create new Zaps with restricted actions. Any step in an existing Zap that contains the action will be held when the Zap runs.

1. In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy.
2. Select the Allowed or restricted apps setting. You’ll be redirected to a new page.
3. Select an app from your allowed list. 
4. You'll be redirected to the allowance page for that app.
5. Below the Add members and teams field, you'll see a list of all members and teams that are allowed to use the app. Select a member, team, or everyone from the list.
6. You'll be redirected to the actions allowance page for the app. By default, all actions are allowed.
7. Select the checkbox next to each action you want to prevent users from using in their Zaps.
8. At the top of the list of actions, click the down arrow icon to open the dropdown menu.
9. Click Restrict. A dialog box will appear.
10. Click Restrict to confirm.

Limitations

• Account admins, super admins, and owners will be affected by these limits.
  • These are account-wide restrictions.
• You can restrict existing custom actions, but you cannot prevent users from creating new custom actions.
• You can only restrict actions at this time.
  • Triggers are not supported. If you need to restrict triggers, you must remove the app from your allowed list entirely.
  • If you restrict all actions for the "Everyone" group, that group will still have access to triggers for the allowed app.
• If your account is on a legacy Company plan with 200,000 tasks or less, you cannot use restricted actions.
• Zapier will default to allowing the broadest permissions for an app.
  • This may override a specific restricted action setting you've enabled.

Example

Juana is a member of the Sales team in her company's Zapier account. The Sales team is allowed to use the  Create a lead action in Salesforce. If an admin removes Juana's permission to use the Create a lead action, she will still be allowed to use the action because it's permitted for the Sales team, which she is a member of.