Set up a chatbot


Zapier Chatbots is a beta product. It’s available for use, but still in active development and may change.

With Zapier Chatbots, you can offer a custom-branded chat experience using the power of AI directly within your website.


Add a chatbot

  1. From your Chatbots dashboard, click Create.
  2. In the dialog box that will appear, type a name for your new chatbot.
  3. Click Create.

You can add more chatbots from the dashboard or by clicking the icon that appears at the top of the chatbot settings screen.


Change your chatbot styling

You can change the color scheme of your chatbot to match your specific project or business. Learn how to edit a chatbot's style.


Customize your chatbot

Chatbots work best when you create a tailored directive and tweak settings such as creativity to ensure it will provide the best possible answers to your users.

Learn how to customize the different aspects of a chatbot:

Data retention

Zapier's Data Retention, deletion, and export practices vary depending on the product. Learn more about the specific guidelines for the product you're using.

Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help from the Zapier Chatbots team.

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