Manage your app connections

The App Connections page provides a centralized place for you to manage your apps within Zapier. This page allows you to test, reconnect, rename, transfer ownership of, and delete connections, ensuring continuous workflow automation.

It’s organized into two tabs:

• Connections
• Apps

Reconnect your account

You can reconnect your app accounts at any time. This is helpful when an app connection expires. To reconnect an app connection:

• Go to the App Connections page.
• Click Reconnect next to the expired icon . This option is only available for connections you own. A dialog box will appear.
• Click Reconnect. A new browser tab or window will open.
• Follow the instructions to connect your app account.

The app account will be reconnected for all Zaps, agents, and other Zapier products that use it.

Test your app connection

After setting up an app connection, you can test it to confirm it’s successfully connected. To test if your app connection is still active:

Connect to a different account

You can switch an app connection to use a different account. This is helpful when a user leaves your organization or you want to use different credentials.

• Go to the App Connections page.
• In the top left, select the Apps tab.
• Click the app with the app connection you want to change.
• Next to the app connection, click the menu icon .
• In the dropdown menu, click Replace connection. A new browser tab or window will open.
• Sign in with the different account you want to use.

All Zaps, agents, and other automations using this connection will now use the new account.

Rename your app connection

Zapier often displays usernames or email addresses to identify app connections, however you can rename app connections. This is helpful when you want to add details about their purpose or account type, such as “Gmail - Marketing” or “Salesforce - Project Alpha”.

To rename an app connection:

• Go to the App Connections page.
• Next to the app connection you want to rename, click the menu icon .
• In the dropdown menu, click Rename. A dialog box will appear.
• In the Name field, enter the new name for your app connection.
• Click Save.

Your app connection will be updated to reflect its new name.

Share an app connection

You can share app connections with members of your Team or Enterprise account. This allows them to use the app account in their Zaps, agents, and other automations without having access to your credentials.

Learn more about how to share an app connection in your Zapier account.

Change app connection ownership

You can transfer ownership of your app connections to another user in your Team or Enterprise account. To change ownership of an app connection:

• Go to the App Connections page.
• In the top left, select the Apps tab.
• Click the app with the app connection you want to change ownership of.
• Next to the app connection, click the menu icon .
• In the dropdown menu, select Change owner. A dialog box will appear.
• In the Choose a new owner field, search for and select the user you want to transfer ownership to.
• Click Change owner.

When you transfer an app connection, the connected account remains the same. Only the owner of the connection changes.

Delete your app connection

To delete an app connection from your Zapier account:

Once deleted, Zapier will no longer have access to that account. You must update any Zaps, agents, or other automations that use the connection, replacing it with a new connection.

Bulk test or delete connections

You can select multiple app connections and test or delete them all at once, rather than managing each connection individually.

To bulk test or delete connections:

• Go to the App Connections page.
• Select the checkbox next to each connection you want to manage. You can select up to 100 connections at a time.
• In the action bar that appears at the bottom of the screen, click one of the following:
  • Test selected: Tests all selected connections and displays their status (active or expired).
  • Delete selected: Opens a confirmation dialog. Click Delete to remove all selected connections.

Common app authentication issues

Authentication issues can occur due to several reasons:

• Incorrect credentials: Double-check your username and password for typos when connecting your app.
• Insufficient permissions: Ensure your app account has the necessary permissions and paid plan. You may need to contact the app’s administrator for assistance.
• Expired app connections: You must reconnect your app connection if your password changed recently or if your organization enforced additional security controls.
• Two-factor authentication (2FA): You cannot connect some apps if you enable 2FA.
• Credential or domain change: If you change your associated email address or domain on an app since connecting to Zapier, existing connections may require a reconnection.

For more troubleshooting information, review these articles:

• Can’t access or use Zapier with other apps.
• App connection error: “Not authenticated” or “Unauthorized”

Limitations

• Each user can have up to 5,000 app connections.
• If you share a Zap or other automation without sharing the app connections it uses, other users will not be able to edit or view the configuration of any step that uses those app connections.

Next steps

• Share app connections with members of your Team or Enterprise account.
• Set up managed apps to centralize control over sensitive app connections.
• Restrict app connections to allowed domains.
• Export your app connection metadata for auditing.