Zap is paused and not running

If your Zap is paused and no longer running, this may be due to several reasons.

1. Zap errored too many times

When your Zap runs, it errors 90% of the time or more. To get your Zap to run again, check your Zap for errors and review your Zap history for the Zap.

2. Zap uses paid feature on unsupported plan

Your Zap uses a paid feature, and you’re either on a premium trial that has ended or on a plan that doesn’t support those features. Examples of paid features are multi-step Zaps (Zaps with more than one action step), paths, and premium apps.

To get your Zap to run again, upgrade your Zapier plan or remove the paid feature(s) from your Zap.

3. Task limit exceeded

You’ve reached your task limit for this billing period. Any additional tasks that your Zaps run will be held until you upgrade your Zapier plan or your billing cycle resets.

After either of these events take place, you can manually replay your held Zap runs.

If your Zap still does not run after taking these steps, contact Zapier support for help.

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