To cancel your Zapier subscription, you must select the Free Zapier plan. There is no separate "Cancel" button.
If you decide to cancel, you will still have access to the features of your current plan until the end of that billing cycle. Zapier subscriptions are non-refundable. Learn more about Zapier's refund policy.
How to cancel your plan
You can cancel your plan at any time.
- Visit the Billing and usage page.
- Click the Manage button.
- Select Zapier's Free plan.
The change will take effect at the end of the current billing cycle, and you'll receive no new charges for the plan, but you may still receive charges for pay-per-task usage from the current billing cycle.
Cancellation FAQ
- When does my plan change? The downgrade to Free takes effect at the end of your current billing cycle, not immediately.
- Do I keep access until then? Yes. You can use your paid plan features until the end of the billing cycle.
- Where is the cancel button? Zapier does not have a separate cancel button. To cancel, select the Free plan in Billing settings as described above.
Plans with pay-per-task charges
If you used pay-per-task billing, you may receive charges related to extra tasks after canceling.
- Monthly billing: You may see charges for extra tasks at the end of the last billing cycle.
- Annual billing: Pay-per-task billing is charged monthly, so you will see a charge at the end of the last month in which your account used extra tasks.
Add-ons
Canceling your paid Zapier account does not affect existing add-ons. Learn more about canceling a Zapier add-on.
Cancel your Zapier trial
If you are on a Zapier trial and decide you no longer want to use it, you do not need to do anything. If you did not enter a payment method during the trial, you will not be charged at the end of the free trial. Your account will be put on the Free plan, and you can upgrade at a later date. You can delete your Zapier account at any time.
If you have added a payment method to your account and would like to remove it, contact Zapier support.
If you want to permanently delete your account and all its data, see Delete your Zapier account.