Review your account usage in the analytics dashboard

Available on plans:

Free

Pro

Team

Enterprise

Use the analytics dashboard to get more visibility and control over your account usage. Easily identify trends and inefficiencies by viewing top metrics for your account:

  • Total plan usage.
  • Successful run rate.
  • Number of active Zaps.
  • Number of active members.
  • Task usage by date, Zap, app, or member.
  • Error rate.
  • Number of alerts.

You can access Analytics any time from the main navigation sidebar or by going directly to the Analytics page.

 

Pre-requisites

You must be an admin, super admin, or owner of the account to access the Analytics page.

 

KPIs

At the top of the page, there are KPIs (key performance indicators) for your account:

  • Active Zaps: the total number of Zaps turned on.
  • Active members: the total number of account members.
  • Plan usage: the percentage of tasks used compared to your plan’s task limit.
  • Successful run rate: the percentage of successful runs compared to the total number of successful and errored runs.
  • Alerts: the number of alerts for Zaps that are experiencing issues.

KPIs for active Zaps, active members, plan usage, successful run rate, and alerts

 

Date selector

The date selector allows you to filter analytics for a particular time period:

  • Past 7 days: Filter by the last 7 days, including today.
  • Current usage cycle: Filter by your current billing cycle.
  • This month: Filter by the current calendar month.

You can also select a custom date range by selecting a start date and end date in the date picker.

Date selector expanded to show calendar dates to select a range from

 

ROI calculator

The ROI (return on investment) calculator determines how much time you saved by automating your workflows in Zapier. By default, your ROI is measured by estimating 2 minutes saved per task (successful action step) performed by a Zap. Click the How was it calculated? link to adjust the estimate of time saved per task.

ROI calculator displaying how much time your Zaps saved you

 

Task usage

The Task usage section displays a chart of how many tasks you have used in the time period you select.

  • Current period: the number of tasks you’ve already used in the time period.
  • Projected usage: based on your current rate of use, how many additional tasks Zapier estimates you’ll use by the end of the time period.
    • It is only displayed if future dates are included in the time period.
  • Task limit: the total number of tasks included in your Zapier plan, not including pay-per-task limits.

Task usage section displaying your usage for the current period, your projected usage, and your task limit

 

Reports

The reports section displays the top usage by Zap, app used, and member of your account, as well as Zaps with the highest error rates. Click the View full report link next to a report to view a full list of all usage for that type. You can also click ICON Download, to download a CSV file of each report to your local computer. The CSV includes a max of 5,000 rows of data.

Usage reports by Zaps, Zap error rates, apps, and members

Tip
  • Error rates are calculated as the percentage of successful runs compared to the total number of successful and errored runs. Learn more about Zap run statuses.
  • For each report, you can download a CSV file of the report. 
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