Manage notifications when errors occur in Zaps

When errors occur in your Zaps, Zapier will send notifications to your Zapier account email address by default. You can manage these email notifications in your account settings.

1. Manage email notifications for failed triggers and actions

  • Navigate to your email notifications settings.
  • To manage alerts when there is an issue with your Zap’s trigger (first step), click the Send Alerts on Failed Trigger dropdown menu and select an option: Repeated, Never, Always (recommended), or Only Zapier Manager Trigger.
  • To manage alerts when there is an issue with your Zap’s action (subsequent step), click the Send Alerts on Failed Action dropdown menu and select an option:Repeated, Never, Always (recommended), or Only Zapier Manager Trigger.

If you select Repeated, Zapier will only send you email notifications after a Zap trigger or action errors multiple times in a row. If you select Always, Zapier will send you email notifications for each error that occurs in a Zap trigger or action. Learn more about Zapier Manager triggers in the next step.

2. (Optional) Set up a Zapier Manager Trigger

If you want more control over when and how you get notified of Zap errors, use the built-in Zapier Manager app.

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You must be the owner of the Zap to use it with Zapier Manager.

For example, you can create a new Zap and select Zapier Manager as your trigger app, then select New Zap Error as the trigger event so the Zap triggers when a Zap you own encounters an error. Depending on your notification preferences, you can add a Delay step, add an action to send a Slack notification, and more.

You can refer to Zapier’s error code reference to troubleshoot errors your Zaps encounter. If you’re not sure why you received a particular error message, or are unable to troubleshoot an error on your own, contact support for further assistance.

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