When errors occur in your Zaps, Zapier will send notifications to your Zapier account email address by default. You can change how frequently you receive notifications for all of your Zaps, as well as set custom frequencies for particular apps.
Tip
TipYou can manage your Zapier Manage alerts and other email subscriptions from the Email subscriptions page. If you're in an Enterprise account, you can also view all issues on the Alerts page.
Default notification frequency
You can control when and how you get notified when a Zap errors. To manage your default Zap error notifications:
- In your Zapier settings, select Notifications from the left sidebar.
- Select My notification settings. You will be redirected to a new page.
- In the Default notification section, click Edit. This will enable you to edit the Frequency and Priority label fields.
- Under the Frequency field, click to expand the dropdown menu, then select an option:
- Immediately: receive an email notification for each error when it occurs. This is the default.
- Immediately, then hourly summary: receive an email notification for each error when it occurs, plus a notification at the top of each hour with a summary of all errors that have occurred since the last summary notification. You will not receive an email if there were no errors in the past hour.
- Hourly summary: at the top of the hour, receive a summary of any errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
- Never: you will not receive any notifications. This is not recommended.
- Under the Priority label field, click to expand the dropdown menu, then select an option based on how critical your Zap is:
- High.
- Medium.
- Low.
- Click Save to confirm your changes.
- In your Zapier settings, select Notifications from the left sidebar.
- Select My notification settings. You will be redirected to a new page.
- Under the Default notification frequency section, click the dropdown menu to expand it.
- Select an option:
- Immediately: receive an email notification for each error when it occurs. This is the default.
- Immediately, then hourly summary: receive an email notification for each error when it occurs, plus a notification at the top of each hour with a summary of all errors that have occurred since the last summary notification. You will not receive an email if there were no errors in the past hour.
- Hourly summary: at the top of the hour, receive a summary of any errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
- Never: you will not receive any notifications. This is not recommended.
Custom notifications
You can also override your default Zap error notification rule for specific Zaps that you own or are shared with you.
1. Add a custom notification
- In your Zapier settings, select Notifications from the left sidebar.
- Select My notification settings. You will be redirected to a new page.
- In the Custom notifications section, click + Add notification. A dialog box will appear.
2. Select Zaps and folders
- In the input box, enter the name of your Zap or folder. Results will appear below.
- (Optional) You can filter results by selecting one of the filter buttons below the input box:
- Personal folders.
- Shared folders.
- My Zaps.
- Shared Zaps.
- Below the optional filters, select the checkbox next to each Zap or Zap folder you want to set up custom notifications for.
- After selecting one or more Zaps, you can continue to search for and select more. If you change your search term or add filters, your previous selections will be saved.
- In the bottom left of the dialog box, you’ll see a count of how many Zaps are selected.
- You can clear the checkbox to remove a selection or click Clear selection if you want to remove all of your current selections.
- Click Next to proceed to the next step.
3. Select notification frequency
- Click the dropdown menu to expand it.
- Select an option:
- Immediately: receive an email notification for each error when it occurs. This is the default.
- Immediately, then hourly summary: receive an email notification for each error when it occurs, plus a notification at the top of each hour with a summary of all errors that have occurred since the last summary notification. You will not receive an email if there were no errors in the past hour.
- Hourly summary: at the top of the hour, receive a summary of any errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
- Never: you will not receive any notifications. This is not recommended.
- Click Add to notifications to save.
- In your Zapier settings, select Notifications from the left sidebar.
- Select My notification settings. You will be redirected to a new page.
- In the Custom notifications section, click + Add notification. A dialog box will appear.
- Under the 1. Select Zaps and folders section, click the input box. A dropdown menu will appear.
- In the input box, search for the Zaps you want to create custom notifications for, then select the checkbox next to each one.
- You can search by the name of the Zap or the name of the folder it’s located in.
- After selecting one or more Zaps, you can continue to search for and select more. In the bottom left of the dialog box, you’ll see a count of how many Zaps are selected.
- Pills will appear below the input box, allowing you to filter results as you search.
- Click Next to proceed to the next step.
- Under the 2. Select notification frequency section, click the dropdown menu to expand it.
- Select an option:
- Immediately: receive an email notification for each error when it occurs. This is the default.
- Immediately, then hourly summary: receive an email notification for each error when it occurs, plus a notification at the top of each hour with a summary of all errors that have occurred since the last summary notification. You will not receive an email if there were no errors in the past hour.
- Hourly summary: at the top of the hour, receive a summary of any errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
- Never: you will not receive any notifications. This is not recommended.
- Click Add to notifications to save.
Limitations
- Zapier will not send any error notification emails when an error handler runs.
- You cannot set up custom notifications while you are on a Zapier trial.
- Super Admins and Owners in Team and Enterprise accounts can set up custom notifications for any Zap in their account.