Manage notifications when errors occur in Zaps

When errors occur in your Zaps, Zapier will send notifications to your Zapier account email address by default.

Note

Zapier will not send any error notification emails when an error handler runs.

Notifications page Notifications page - alpha

Default alert notifications

Available on plans:

Free

Professional

Team

Enterprise

You can control when and how you get notified when a Zap errors. To manage your default Zap error notifications:

  • In your Zapier settings, select Notifications from the left sidebar.
  • Select Default alert notifications.
  • In the Zap alert section under Errored runs, click the Frequency dropdown menu and select an option:
    • Immediately: receive a notification for each error that occurs in a Zap trigger or action. This is the default.
    • Hourly summary: at the top of the hour, receive a summary of any errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
    • Never: you won’t receive any notifications. This is not recommended. If you select this option, you must click Confirm to finish setting up the custom notification rule.

Override alert notifications

Available on plans:

Free

Professional

Team

Enterprise

You can replace your default Zap error notification rule for a given Zap. You can set up custom notification rules for any Zaps that are shared with you, even if you don’t own the Zap.

  • In your Zapier settings, select Notifications from the left sidebar.
  • Select Override alert notifications.
  • In the top right, click Create override.
  • Click the Select a Zap input box, then search for and select a Zap.
  • In the Zap alert section under Errored runs, click the Send Alerts on failed trigger dropdown menu and select an option:
    • Immediately: receive a notification for each error that occurs in a Zap trigger or action. This is the default.
    • Hourly summary: at the top of the hour, receive a summary of all errors that occurred in the past hour. You will not receive an email if there were no errors in the past hour.
    • Never: you won’t receive any notifications. This is not recommended. If you select this option, you must click Confirm to finish setting up the custom notification rule.
Note
  • You cannot set up custom notifications while you are on a Zapier trial.
  • Super Admins and Owners in Team and Enterprise accounts can set up custom notifications for any Zap in their account. 

View all issues on the Alerts page

Available on plans:

Free

Professional

Team

Enterprise

The Alerts page shows you all Zaps that have had issues within the last 7 days (you can adjust the filter to a maximum of 30 days). To help triage and prioritize issues, disconnected apps will always display a Critical priority. You can also filter alerts based on a specific time period and whether the issue is due to an errored, halted, held, or broken authentication status, or due to the Zap being turned off.

Alerts page displaying Zaps with different issues

Review alert info

You can click the settings icon to:

You can see more info about the issue by clicking the arrow icon at the left end of the alert.

Zaps App connections

For Zaps, you can see:

  • The affected Zap.
  • The issue that caused the alert.
  • How many times the issue occurred.
  • When the issue occurred.
  • The folder the Zap is located in.
  • The owner of the Zap.
  • The type of issue.
  • A link to view the run in the Zap editor.

Learn more about how to troubleshoot errors in Zapier. If you’re not sure why you received a particular error message, or are unable to troubleshoot an error on your own, contact support for further assistance.

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