What is replay?

Replay errored Zaps

Zap history will display one of five statuses for each step in your workflow. If an action step fails due to a stopped status, you can replay it manually or automatically from your Zap History.

Example

For the following Zap:

• Trigger: User submits a form.
• Action: Send an email.
• Action: Add a spreadsheet row.

If the Zap triggers and successfully sends the email, but fails to add the spreadsheet row, when you replay the Zap, Zapier will:

• Not replay the trigger.
• Not replay the email step.
• Attempt to add a spreadsheet row again.

Manual replay

Available on plans:

Free

Pro

Team

Enterprise

With manual replay, you must initiate a replay yourself.

• You can only replay steps that failed due to a stopped status.
• Zapier will replay all stopped actions in the Zap.
• The Zap run will have a playing status when Zapier attempts to replay it.

Learn more about how to manually replay steps.

Autoreplay

Available on plans:

Free

Pro

Team

Enterprise

If you enable autoreplay, Zapier will replay your Zaps automatically. You can enable autoreplay account-wide for all Zaps in your account, or on a per-Zap basis. Learn more about how to enable autoreplay.

• Steps autoreplay will attempt:
  
  • Zapier will replay all stopped actions in the Zap.
  • The Zap run will have a scheduled status until Zapier completes all autoreplay attempts.
  • You can still manually replay a failed action if autoreplay has already scheduled another run.
• Zapier will attempt to replay the step up to 5 times.
• Error notifications:
  • Zapier will not send any error notification emails until the final autoreplay attempt fails.
  • Any Zapier Manager Zaps that are connected to the Zap will not trigger until the final autoreplay attempt fails.

A Zap run will have a scheduled status when Zapier attempts to replay it or schedules it for replay later. The interval between failed replay attempts increases each time after the initial Zap run. 

Example

If a Zap initially fails at 1:00 PM:

Attempt	Interval between attempts	Example
First	5 minutes after initial trigger event	1:05 PM
Second	30 minutes after last attempt	1:35 PM
Third	1 hour after last attempt	2:35 PM
Fourth	3 hours after last attempt	5:35 PM
Fifth	6 hours after last attempt	11:35 PM

The final replay will occur about 10 hours, 35 minutes after the first error.

Limitations of replay from Zap history

• Your Zap must be turned on.
• Filter and Paths steps are never replayed.
  • Zapier will not replay them even if replaying a previous failed step would change the conditions used in the Filter or Paths steps.
• You must have enough tasks left in your account to cover failed steps.
  • You can upgrade your plan if you need to replay steps before your billing cycle resets.
• You must replay steps within 60 days of the initial trigger event.
• Autoreplay will not replay Zap runs with a Held status. You must manually replay them in Zap history or in the Zap editor instead. 
• You cannot replay failed Zap runs if you significantly change the Zap afterwards, including:
  
  • Deleting one or more steps in your Zap.
  • Delete the entire Zap.
  • Adding one or more steps to the Zap.
  • Moving one or more steps within the Zap.
  • Change the app, trigger, or action used in the Zap to a different app, trigger, or action.
• You can replay failed Zap runs if you:
  • Change the app, trigger, or action used in the Zap to a new version of the same app, trigger, or action that's comparable to the previous version you were using.
  • Change fields within the Zap, you can replay failed steps.
• If you turn off autoreplay, Zapier will disable all scheduled future attempts to replay failed actions even if you turn autoreplay back on before the next attempt.
• If a step is held because of an expired app connection, any scheduled replays will not replay the step until you reconnect your app.
• In Teams and Companies accounts, you must be an admin or owner to enable account-wide autoreplay.