Remove members from your Team or Enterprise account

Ensure that your business-critical Zaps continue to work even after you remove a user from your Team or Enterprise account. You can transfer ownership of their Zaps and app connections to any other user in your account.

Remove the user

• Go to your Members page.
• In the list of users, click the three dot icon next to the user. A dropdown menu will open.
• Select Remove member. A dialog box will appear.
• (Optional)The Transfer Ownership field, will default to the account owner. To select a different user, search for and select their name in the input box.
• In the How long should {user}’s private app connections remain active? field, select either:
  • 30 days: connections will expire 30 days after user was removed.
  • Until the connections expire: connections will continue working until they expire per the app’s expiration schedule.
• Click Remove member to confirm.

Review the CSV

The link to the CSV in the confirmation email is valid for 7 days. You can manually export the CSV from the Members page.

• In the Search members input box, search for and select the user.
• Click the settings menu icon next to the user.
• In the dropdown menu, click Download Zaps and app connections (CSV).
• The CSV will automatically download to your computer.

The CSV will contain the following info:

• Type: indicates whether the row is for a connected app account (“Auth”) or Zap.
• ID: the unique ID of the connected app account or Zap.
• Name: the name of the connected app account or Zap.
• Link: a URL link to the connected app account or Zap page.
• Private: indicates whether a connected app account or Zap is private.
  • “True” indicates it’s private.
  • “False” indicates it’s shared.
• App: for a connected app account, the name of the app that’s connected.

What happens after you remove a user?

After you remove a user, the new owner of the Zaps and app connections will receive a confirmation email notifying them of the user’s removal. The email will contain a link to access a CSV file with a list of all Zaps and app connections that were transferred to them. The account owner will also receive a confirmation email, even if the user was removed by another admin or super admin in the account.

Zapier will transfer ownership of the removed user's Zaps and app connections as follows:

Zaps

• Ownership of all personal and shared Zaps will transfer to the user selected during removal.
• Zaps will keep the on or off status that they had prior to transfer.
• The webhook URL in any Zaps that use Webhooks Catch Hook or Catch Raw Hook triggers will change.
  • This is because the webhook URL is tied to the Zap owner.
  • You must update any external apps where you entered the Webhook URL.

Folders

• Ownership of shared folders will transfer to the new owner.
  • Shared Zaps will remain in the same folder.
  • Any member who can access Zaps in that folder will be able to continue the Zap history for those Zaps.
• Zapier will create a single personal folder in the new owner’s account and transfer the removed user’s private Zaps there.
  • The folder name will be “X’s Zaps”, where “X” is the removed user’s name.
• The removed user’s personal folders will be emptied and abandoned.

App connections

• Ownership of all app connections will transfer to the new owner.
• Zapier will rename app connections to “X - connection name”, where “X” is the removed user’s name and “connection name” is the previous name of the connection.
• Shared account connections will continue working:
  • As long as the user’s app account exists.
  • Until they expire per the app’s expiration schedule.

Limitations

Permissions by role

Enterprise accounts Team plans

In Enterprise accounts, permissions will vary by role: admin, super admin, owner.

Permission	Admin	Super Admin	Owner
Export a CSV of users's Zaps and app connections.		X	X
Transfer ownership of another user's Zaps or app connections.		X	X
Remove users from your account.	X	X	X
Delete another user's private app connections.	X	X	X
Select how long private app connections should continue working.	X	X	X

Note

If an admin removes a user, the admin cannot reassign the user’s Zaps and app connections to another user. Zapier will transfer them to the account owner instead.

In Team accounts, permissions will vary by role: admin or owner.

Permission	Admin	Owner
Export a CSV of users's Zaps and app connections.		X
Transfer ownership of another user's Zaps or app connections.		X
Remove users from your account.	X	X
Delete another user's private app connections.	X	X
Select how long private app connections should continue working.	X	X

Note

If an admin removes a user, the admin cannot reassign the user’s Zaps and app connections to another user. Zapier will transfer them to the account owner instead.

SCIM-enabled accounts

• If your account has SCIM enabled, you must remove users from your IdP. You cannot remove them from Zapier's Members page.
• When a user is deprovisioned via SCIM, their Zaps and app connections will all be transferred to the account owner and their private app connections will remain active for up to 30 days by default. At this time, these options cannot be configured for SCIM.

You can always change ownership of a shared Zap or app connection at a later point. If you need more help removing a member, contact Zapier Support.