Zapier account organization and workspaces

Learn what organizations and workspaces are in Enterprise accounts and how they help you centralize:

• User management.
• Account security.
• Account billing.
• Workflow automation and collaboration.

What is an organization?

An organization is the top-level account that represents your company or business. It centralizes important tasks such as user management, access control, billing, and security. Additionally, it organizes automation resources across various workspaces so users across the account can collaborate with one another.

Organization features include:

• Single ownership of all workspaces.
• Single invoicing that includes usage from all workspaces.
• Domain validation for the entire organization, including all workspaces.

The organization account is an administration center only. You cannot build, create, edit, or manage Zaps and other automation assets at the organization level. To build automations, switch to a workspace using the workspace switcher in the top-right corner of the screen.

What is a workspace?

A workspace is a sub-account within an organization. Each workspace manages automation independently from other workspaces for better visibility, security, and control. You can create workspaces based on how you already separate your employees, like departments, franchises, or geographic regions.

Features of workspaces include:

• A separate set of user roles and permissions (users can be in one or more workspaces).
• The ability to set task limits per workspace.
• Access to Zapier add-ons.
• Isolated Zaps, app connections, and automation assets.

Learn more about how to create a workspace.

What is managed at each level?

Some settings apply to the entire organization, while others are specific to individual workspaces.

Item	Managed at
Billing and plan	Organization
Task limits per workspace	Organization
User provisioning (invites, SCIM, domain capture)	Organization
User Groups (which workspaces each group can access)	Organization
Domain verification	Organization
SAML and SCIM configuration	Organization
Workspace creation and settings	Organization
Zaps, folders, and asset permissions	Workspace
App connections and connection sharing	Workspace
Restricted and allowed apps	Workspace
Teams (sharing groups within a workspace)	Workspace
MCP server access	Workspace

Learn more about managing members and User Groups.

Verifying domains

Domain verification is configured at the organization level and applies to all workspaces. Learn more about how to verify domains in organizations and workspaces.

Workspaces vs. Shared Folders

Workspaces are fully isolated environments — each has its own members, assets, and task budget. Shared Folders are a way to share Zaps and other assets within a single workspace. These features solve different problems and can be used together.

Use Shared Folders when you want to organize content for a team within the same account and let multiple people collaborate on the same set of Zaps.

Use Workspaces when you: - Need to prevent users from accessing another team's work. - Need separate task limits per team. - Need separate app connections per team. - Want a different set of users in each environment.

Workspaces vs. App Connection Controls

Workspaces provide separate, isolated environments within your organization. App Connection Controls let you govern which apps can be used within a given workspace. These are complementary features.

Use App Connection Controls when you want to restrict which apps are allowed in a team's environment, enforce shared connections (for example, one shared Salesforce login for everyone), or govern what apps a team can connect within an existing workspace.

Use Workspaces when you need: - Full data isolation where one team cannot access another team's Zaps or connections. - Separate task budgets per team. - Separate user lists for each environment.

Limitations

Limitation	Description
Task limit overages	If the sum of workspace limits exceeds the organization plan limit, the organization will incur overages. Learn more about how billing works in organizations and workspaces.
Add-ons	Add-ons such as Agents, Chatbots, Interfaces, Tables, and Canvas are usable in each workspace. Workspaces are allowed to reach the organization limit of add-ons.
Ownership	The organization's account owner will automatically have ownership of all workspaces. Transferring organization ownership will transfer ownership of all workspaces.
Domain access policy	Configured at the organization level only. Learn more about domain access settings.
Workspace deletion	Workspaces cannot be deleted. To effectively disable a workspace, set its task limit to 0.
Copying assets	The following assets can be copied across workspaces: Zaps, Tables, Forms, Chatbots, Agents, and Canvases. The following assets cannot be copied across workspaces: MCP Servers, Knowledge Sources, and Global Variables.
Account conversion	Converting to a Workspaces account is not reversible through the admin interface.
New user access	Users invited to the organization must be added to a user group that has access to a workspace before they can use Zapier. Until then, they encounter a no-access screen when they log in.