Use domain insights to manage who can access your Enterprise account

Available on plans:

Free

Professional

Team

Enterprise

Domain insights show admins how many individual users have created individual Zapier accounts using a work email address on their verified domains.

Domain insights help team admins:

  • See who has a Zapier account and whether they have verified their email address and enabled two-factor authentication.
  • Help account admins consolidate accounts by exporting a list of members using their domain. 

1. Verify domain ownership

  • In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy.
  • Under the Security section, click Domain management.
  • Click Add domain. You will be redirected to a new page.
  • In the Domain name field, enter your domain name.
  • Click Save changes. You will be redirected to a new page to verify your domain.
  • If your domain is hosted with Google, click Verify with Google. If not, click Verify manually.
    • There are three options to verify your domain: DNS TXT Record, Meta Tag on Website, and HTML file. Pick the option that works best for you and follow the inline instructions.
    • Depending on the method you select, it can take up to 72 hours for the change to be reflected.
  • You can attempt to verify your domain once per day. If an attempt fails, you'll be able to try again in 24 hours.

You can repeat these steps for any additional domains your organization owns.

2. View and export all registered users on your domains

Once you verify one or more domains, you'll be able to see a list of members that have Zapier accounts.

  • In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy.
  • Under the Security section, click Domain management.
  • Select the verified domain.
  • For each member, you’ll be able to see whether they’ve confirmed their email address, enabled multi-factor authentication, joined your account, lifetime task usage, and the date they joined.
  • To download a CSV of this list, click the cloud icon. You’ll be sent an email once your report is finished.
Tip

You can also export information about your account usage broken down by account member.

3. Manage who can join your Enterprise account

Once you verify one or more domains, you'll be able to manage which users can join your account. With domain capture, you can ensure your employees join your Zapier account.

Delete unverified domains

If you have unverified domains you want to remove:

  • In the left sidebar of your Settings page, under the Admin settings section, select Security and privacy.
  • Under the Security section, click Domain management.
  • Select the unverified domain.
  • Click Delete.

Check if a domain has been verified

You can check the status of your domain verification in your security settings.

  • Verified domains are marked with green circles and Verified tags.
  • Unverified domains are marked with yellow circles and Need verification tags.

A view of verified and unverified domains.

To verify a domain:

  • Select the domain.
  • To verify the domain manually, click Verify manually.
  • If you’re a G Suite user, click Verify with Google to verify the domain automatically.

Once a domain is verified, you’ll see a list of members for that domain, as well as information about each member’s Zapier account:

  • Whether their email address is confirmed.
  • Whether they are an existing member in your Enterprise account and if they have a separate account on Zapier.
  • Whether multi-factor authentication (MFA) is enabled.
  • The number of tasks used in their other Zapier account.
  • When they created their other Zapier account.

Limitations

  • Only owners and admins with one or more verified domains can use this feature.
  • You can only verify a domain in a single Zapier account.
    • If you see the error message "Verification request already submitted for this domain”, the domain has been verified in another Zapier account. You will not be able to verify it in your domain.
  • You can verify up to 150 domains. This is a security limit to prevent abuse like spamming.
  • Zapier does not periodically verify domains. 
    • DNS record checks may be cached by a nameserver, so checking frequently may result in a false negative.
  • Domains cannot be de-verified at this time. If you need more help with your domains, contact support.

If you need further assistance, reach out to the Premier Support team.

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