Common problems with Notion on Zapier

My databases are not listed in the dropdown menu

If you're having trouble listing your database in your Zap, try these steps:
After trying these steps, you should be able to refresh your fields and view your database in your Zap.
 
 

When creating a database item, I’m getting an error about an invalid option

If your database contains a column that is either a "Select" or "Multi-select" property type, you can only add options that match what you have in Notion. To add additional options, you must first add them in Notion.
 
 

I can't see all fields in my Zap

Not all Notion property types are supported in Zapier. The following property types are not supported:
  • Files and media
  • Formulas
  • Relations
  • Rollups
  • Status
These property types will not appear in your triggers or actions.
 
 

My Zap is triggering too much

If you find your Zap is triggering too frequently, you can add a filter to run only for certain conditions of your database. This will prevent your Zap from running on every change made to your database, ensuring actions get performed only on the items you want.
 
 
 

I'm not seeing content appear in my Zap

When using either the New Database Item trigger or Find Database Item action, it’s not expected behavior that your Zaps will show you data from your content block.

Let us know in this Community thread if you want to be notified when this is available.

 

My Zap doesn’t trigger from updates made to my content 

When using the New Database Item trigger, it’s not expected behavior that your Zaps will trigger if you make updates to your content block.
 
Let us know in this Community thread if you want to be notified when this is available.

 

Unexpected error: !DOCTYPE html

This means Zapier has had temporary trouble communicating with Notion’s servers. App servers can be unavailable for short periods of time. To fix this:

 

My date doesn’t match what I put in my Zap

Notion expects dates to be formatted as YYYY-MM-DD (ISO 8601). If the data inputted from another app doesn’t match this format, you can use a Formatter to modify the date format.
 
 

I gave Zapier full access to all of my pages, but new pages don’t appear

If you create new pages after connecting to your Notion account and want to interact with them in your Zaps, you'll need to grant Zapier permission in your Notion account. This is because Notion’s API requires you to specify permissions for each page that Zapier can access.
 

 

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    • If you’re looking for help with a specific task, ask in Get Help.
    • If you’re looking for troubleshooting advice, ask in Troubleshooting.
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