How to get started with Jira Software Server on Zapier

Connect to Jira Software Server on Zapier

Jira Software Server uses basic authentication to authenticate your account on Zapier. Enter your Jira Software Server username and password to authenticate. 

miscEye icon Note
  • Single sign-on (SSO) is not supported.
  • If you log in to Jira using a Google account and two-factor authentication (2FA), you can log in using your email address and an API token instead.


About Jira Software Server's app

Are self-hosted or cloud-hosted accounts supported? Self-hosted accounts only
  • Zapier supports Jira Software Server 6+.
  • As of Feb 15, 2024, Atlassian is ending support for the Jira Software Server. This means it is available for use, but it is no longer actively being maintained or updated. Learn more about Atlassian’s update to Jira Server.
Is a paid Jira Software Server plan required? No  
Are any special account permissions required? Yes
  • You'll need full admin permissions along with API access. Learn more about Jira Software Server's account permissions.
  • If you see the error “Max retries exceeded with url: /rest/auth/1/session (Caused by : [Errno -2] Name or service not known)” when connecting to Zapier, you must add Zapier’s IP address to Jira’s allowlist.
Are there usage limits? No  
Are there pagination limits? No  
Do trigger samples use real data from your account or generic data? Real trigger samples  
Are custom fields supported? Yes
  • Custom fields are supported, however, they may not be consistently returned for a project. This is an issue with Jira, and you can track this Jira bug for updates.
Do update actions overwrite or append to existing data? Overwrite existing data  
Is there any additional info? Yes
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