Manage data in Lead Router

You can make changes or delete your routers in Zapier Lead Router. This article explains how to:

• Delete queues and routers.
• Review routing history.

You can also automate sales rep and queue management with Zap actions.

Beta

This product is in open beta. It’s available for use but still in active development and may change.

Delete a queue

To delete a queue:

1. From the Lead Router home, click Queues.
2. Click the three dot icon beside your queue name.
3. Click Delete.
4. Confirm your action by clicking Delete.

Deleting a queue is permanent. All associated routers will be updated, and leads will no longer route to this queue.

Delete a router

To delete a router:

1. From the Lead Router home, click Routers.
2. Click the three dot icon beside your queue name.
3. Click Delete.
4. Confirm your action by clicking Delete.

Deleting a router is permanent. The router will be turned off, and routing will stop.

Review lead routing history

You can check how each incoming lead was routed through your Zap history. To see your lead routing history, go to the Zap History page with the Lead Router app filter applied.

You can also check your current usage in your Lead Router account by visiting the usage widget on the bottom left side of the page.