Zapier offers different payment options depending on the currency selected, or the country where you are located.
NoteThe exact payment amount may differ between invoices when using currencies other than USD (US Dollars). The actual price is calculated using the exchange rate at the time of payment.
1. Payment methods
You can pay for your Zapier account with the following methods:
| Payment method | Location available | Currency |
|---|---|---|
| Credit card | All countries | USD, EUR, GBP, CAD, AUD, PLN, SEK, NOK, DKK, CHF, HKD, SGD, ILS, JPY, INR, BRL, MXN, ZAR or NZD |
| PayPal | All countries where PayPal offers this service | USD, EUR, GBP, CAD, AUD, PLN, SEK, NOK, DKK, CHF, HKD, SGD, ILS, JPY, BRL, MXN, or NZD |
| ACH | Banks located in the United States | USD |
NoteIf you use PayPal, a bank or credit card must be available in the account even if paying with your existing balance, as PayPal requires a backup funding method.
2. 3D Secure verification step
When adding card details, your bank or card issuer may ask you to complete an extra verification step (3D Secure), for fraud prevention. This may be through your bank's app, or a code sent by text message, email or authenticator app. A popup will show instructions on how to complete the 3D Secure verification.
If this step isn't completed, you will see an error message. You can then try the same card again, or use a different card.
3. What happens if the payment fails?
When a payment fails, the system will retry up to three times after the initial failed attempt, every 72 hours, and let you know about these issues through an email notification. Your Zaps will continue running during this period. If the charge doesn’t go through after the last retry:
- Your account will be downgraded to a Free plan.
- Any Zaps with Premium features will be paused.
- You will receive a notification, with instructions on how to reactivate the account.
You can reactivate your Premium account by updating your payment details.
NoteIf your account is downgraded as a result of payment failure, you’ll need to re-select your preferred plan after updating the payment details.
If your preferred payment method isn’t available at the moment, contact our Support team so that we can register your interest!
