In the Zap editor, click to expand the step with missing dropdown menu options.
Select the affected field.
Click Load More.
This will force Zapier to check your app and reload the most recent data. In our Trello example, clicking Load More will reload all the available list options in our board.
This can fix a few root problems, such as:
The dropdown menu is dependent on the value of a previous dropdown menu.
Your app has a lot of items and Zapier needs to load the data as pages.
You created a new item in your app after setting up this step.
3. Check that the item exists
If the missing item still isn't showing up after you’ve reloaded the dropdown menu items, confirm in your connected app that the specific item actually exists, and make sure that it exists in the account that you’ve connected to Zapier.
In the example of our Trello board, we’ll check that we’re using the right Trello account, and also that the list “Ideas” actually exists on the board called “Personal”.