Symptoms
When using the Microsoft SharePoint Upload a File action in your Zaps, you see the error message "Error code 404: 404 FILE NOT FOUND". You may see this error when setting up a Zap or in the details of a Zap run in your Zap history.
Causes
This happens when:
- The file you're trying to upload exceeds the maximum size is 10MB.
- The provided file URL is not publicly accessible or downloadable.
- The Site field contains an invalid URL format. It should only include the portion after
/sites/.
How to fix it
To fix this issue:
- Check that your file is 10MB or less.
- Test that the file's URL is accessible or downloadable.
- Open an incognito browser and copy and paste the URL into the address bar.
- Press Enter on your keyboard.
- One of the following will happen:
- The file will display in the browser window if it’s a viewable format.
- The browser will download the file to your computer.
- If the file cannot be accessed or downloaded, you may see an error message. This means Zapier cannot access the file. Learn more about sending files in Zaps.
- If the Site field is a mapped field with your SharePoint site's full URL, use a Formatter step to split the site name from the rest. The site name is the portion that comes after
/sites/on your URL.