Google Sheets error: “the app returned” “the caller does not have permission”

Symptoms

When you use a create or update action in Google Sheets, you see an error message of "the app returned” “the caller does not have permission". This happens when testing the Zap or if the Zap is live.

Causes

This happens if you do not have sufficient permissions to edit a spreadsheet.

How to fix it

To fix this:

  1. Open the Google Sheet spreadsheet you want, using the same account that is connected to the Zap.
  2. In the top right, click Share.
  3. Check you have Editor permission. If you lack Editor permissions, ask the spreadsheet owner to give you Editor access.

 

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