Add actions to Zapier Chatbots


Zapier Chatbots is a beta product. It’s available for use, but still in active development and may change.

Zapier Chatbots can perform different actions during a conversation, such as running a Zap or copying the content of a message. You can do that by adding an action to a chatbot.

To add an action:

  1. From the dashboard, click the name of the chatbot.
  2. Click the Actions tab. 
  3. Click + Add action.
  4. Fill in the Button text field.
  5. In the On click menu, you can select:
    • Copy response: a button will appear to users and let them copy the latest response.
    • Run Zap: run a Zap when a visitor clicks the button. Zapier Chatbot will be the Zap's trigger.
  6. Click Create action.

If you select Run Zap, the button will say Create action and Zap instead of Create action. A new page or tab will open with the Zap trigger already created, and you can set up your actions.


Provide feedback and get help

Submit a feature request, provide feedback on existing features, or get help from the Zapier Chatbots team.

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