Zapier Chatbots is a beta product. It’s available for use, but still in active development and may change.
Zapier Chatbots let you embed a custom-branded chat experience directly within your website. Check out some common use cases:
- Scale Support: Provide prospects or customers with immediate and customized answers to frequently asked questions about a product or your business.
- Generate pre-qualified leads: Gather information from users and provide them with personalized recommendations for additional resources or product packages that fit their needs
- Increase team productivity: Allow other departments in your business to self-serve the information they need, generate content, and access training.
Create your first chatbot
Sign up for Zapier
Visit https://zapier.com/app/chatbots to get started. You'll be prompted to log in to your Zapier account or sign up for a free Zapier account.
Add a new chatbot
Creating a new chatbot from your dashboard is quick and easy. On the Free Chatbots plan, you can have up to 2 chatbots on your account. This allows you to build separate ones for different teams, sites, or products. For more chatbots, sign up for a paid Zapier Chatbots plan.
Assign it an objective and personality
Connect additional knowledge
Zapier Chatbots can use a data source, a file of additional knowledge that tailors the responses for your business or project.
Customize and share your chatbot
Provide feedback and get help
Submit a feature request, provide feedback on existing features, or get help from the Zapier Chatbots team.