How is my account affected by India’s e-mandate directive?

As of October 1, 2021, the Reserve Bank of India’s (RBI’s) new rules for all recurring payments that use India Bank cards went into effect. Certain additional approvals are now required for any auto-renew transaction over 5,000 Indian Rupees (INR).

At this time, any recurring transaction over 5,000 INR may be declined. Zapier is working on a long-term solution in accordance with the framework for processing recurring online transactions.

How do I pay my invoice?

If your payment was declined:

For additional help, please contact Zapier Support.

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