How to Get Started with ServiceBell on Zapier

About ServiceBell's Integration

What kind of authentication does ServiceBell use?

ServiceBell uses API Keys.

Do I need a paid ServiceBell account to use ServiceBell with Zapier?

No. You don't need a specific ServiceBell plan to use ServiceBell with Zapier.

Do I need special account permissions in ServiceBell to use ServiceBell with Zapier?

You need to be a ServiceBell admin to connect ServiceBell to Zapier.

You must be an admin in order to create API keys and authenticate with ServiceBell.

Are there any API token limits in ServiceBell when I use ServiceBell with Zapier?

No, there are no token limits when using ServiceBell with Zapier.

Are there any webhook subscription limits in ServiceBell when I use ServiceBell with Zapier?

No, ServiceBell doesn't have any webhook subscription limits when you use ServiceBell with Zapier.

Are custom fields in ServiceBell supported when I use ServiceBell with Zapier?

Yes, ServiceBell supports custom fields.

The triggers send back information of about visitors. ServiceBell users can attach any custom metadata they want and it will be returned in the custom_metadata field. More information here - https://docs.servicebell.com/custom-user-identities

Does ServiceBell use real trigger samples from my ServiceBell account?

Yes, ServiceBell provides real trigger samples from your ServiceBell account.

What kind of ServiceBell hosted account can I use with Zapier?

ServiceBell's Zapier integration supports cloud-hosted accounts only.

Connecting with ServiceBell

When you create a ServiceBell Zap, you'll be asked to enter your ServiceBell API key.

ServiceBell API Key

To locate your API Key in your ServiceBell account, please follow these steps:

  1. Log into your app account.
  2. Click "Settings" from the Top Menu.
  3. Choose "API Keys".
  4. Fill in the name of your API Key in the new api key form.
  5. Click "Save"
  6. Copy the generate API key to your clipboard

Paste your key back into your Zapier account and then “Continue.”

If all steps were successful, your ServiceBell account will be connected.

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