About Issuetrak's Integration
What kind of authentication does Issuetrak use?
Issuetrak uses API keys.
Do I need a paid Issuetrak account to use Issuetrak with Zapier?
You need a paid Issuetrak plan to use Issuetrak with Zapier. https://www.issuetrak.com/pricing
Do I need special account permissions in Issuetrak to use Issuetrak with Zapier?
You need to be an Issuetrak system administrator or agent with "Can access and maintain Administration functions" and "Can authenticate with the API v2" to connect Issuetrak to Zapier.
Are there any API token limits in Issuetrak when I use Issuetrak with Zapier?
No, there are no token limits when using Issuetrak with Zapier.
Are there any webhook subscription limits in Issuetrak when I use Issuetrak with Zapier?
Issuetrak doesn't have any webhook subscription limits when you use Issuetrak with Zapier.
Are custom fields in Issuetrak supported when I use Issuetrak with Zapier?
Yes, Issuetrak supports custom fields.
Does Issuetrak use real trigger samples from my Issuetrak account?
Yes, Issuetrak provides real trigger samples from your Issuetrak account.
What kind of Issuetrak hosted account can I use with Zapier?
Issuetrak's Zapier integration supports both self-hosted and cloud-hosted accounts.
Connecting with Issuetrak
When you create an Issuetrak Zap, you'll be asked to enter your Issuetrak API key.
To locate your API Key in your Issuetrak account, please follow these steps:
- Log into your Issuetrak site as either a system administrator or a user with both “Can access and maintain Administration functions” and “Can authenticate with the API v2” permissions.
- Click the gear icon in the top right corner.
- Within the Settings menus, select API v2.
- Click Tokens on the right sidebar.
- Click + Add New.
- Complete the fields and then click Create Token.
Paste your key back into your Zapier account and then click Yes, Continue.
If all steps were successful, your Issuetrak account will be connected.