Common Problems with Wistia

Can I get only the Emails that come from a specific Video?

Right now the "New Visitor Email" trigger can only apply to all videos in your Wistia account. With future improvements we may be able to do allow filtering so that you can segment by a particular video. For any news on new features like that, our updates blog will have the latest.

The Upload Video action isn't working

Right now the Upload Video action won't be able to handle large files, the zap will stall out before adding them. Files less than 300 MB should not have problems, but beyond that size we can't guarantee there won't be issues. Uploading multiple videos at once also has the potential to lead to timeouts.

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