Common Problems with Alchemer on Zapier

Can't Connect to Zapier When Using a .eu or .ca (Canada) Alchemer Account

Only Alchemer accounts on the US datacenter are supported on Zapier at this time. If you'd like to be notified when these accounts are supported, contact us and we'll be sure to let you know.

Incomplete surveys are being triggered

If you have multiple "completion points" in your survey make sure they all occur after a required portion of your survey is filled out. Otherwise, surveys may trigger with partially complete information. This can cause your Zap to hit errors if you use that missing data in subsequent steps.

Alternatively, you can remove the multiple completion points or break the survey into multiple surveys and send them separately.

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