Common Problems with Toggl

(500) Internal Server Error

Toggl actions return a 500 error for any failed Task. One common reason is that the Start field when the template for "create time entry" action isn't getting a date/time field. The correct version should look something like this:

Toggl Time Entry

Can't Add Tasks to Workspace Error

Toggl only permits the use of the Tasks portions of their API to users on their Pro plan. If you are seeing this error, this likely means you'll need to upgrade to a paid Toggle plan to be able to access these features. Once upgraded, you should no longer have any issues adding tasks.

My entries are being added for the wrong dates!

Toggl requires that date/time entries be submitted in ISO 8601 format, which is YYYY-MM-DD. If your trigger app provides the date in another format, Toggl will try to interpret it. However, if there's ambiguity in how the date could be interpreted (for example, if the date January 9 is written as 09/01, Toggl will default to ISO 8601 and insert the entry on September 1.

To get around this, try entering the date/time in your Trigger in MM/DD format. Or, if you're not able to control the way the Trigger provides that data, use a Formatter by Zapier step to re-format the date into YYYY-MM-DD.

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