Learn about the roles available in organizations and workspaces, and what each role can do.
Available on plans:
Free
Professional
Team
Enterprise
Role overview
Organizations and workspaces have different roles at each level.
| Level | Role | What they can do |
|---|---|---|
| Organization | Owner | Full control. Can log into any workspace. Can create and edit workspaces, view task usage across all workspaces, and manage users at the org level. Manages billing and plan. |
| Organization | Super Admin | Full control like owners, but cannot change billing or plan settings. Can view billing information in the Org Admin Center. |
| Workspace | Admin | Can manage permissions within their workspace and build and run Zaps. |
| Workspace | Member | Can build and run Zaps within their workspace. |
Detailed permissions
The following table shows what each role can do across organization and workspace actions.
| Action | Owner | Super Admin | Workspace Admin | Workspace Member |
|---|---|---|---|---|
| Organization actions | ||||
| Create and rename workspaces | Yes | Yes | No | No |
| Invite and remove users from the org | Yes | Yes | No | No |
| Manage organization security settings | Yes | Yes | No | No |
| View task usage across all workspaces | Yes | Yes | No | No |
| View billing information | Yes | Yes | No | No |
| Manage billing and plan settings | Yes | No | No | No |
| Workspace actions | ||||
| Access all workspaces automatically | Yes | Yes | No | No |
| View Audit Log and Log streams | Yes | Yes | No | No |
| View all shared and private folders and Zaps | Yes | Yes | No | No |
| Manage app restrictions | Yes | Yes | Yes | No |
| View and delete all app connections | Yes | Yes | Yes | No |
| Create, edit, and delete Zaps and folders | Yes | Yes | Yes | Yes |
How roles work with User Groups
User Groups control which workspaces members can access and what role they have in those workspaces.
- A user must be in a user group that is mapped to a workspace before they can access that workspace.
- Being a member of the organization is not enough on its own.
- When you assign a group to a workspace, you also specify what role members of that group have in that workspace (admin or member).
- If a user gets different levels of access to a workspace because they are part of multiple Groups, the highest level of access is used.
Learn more about managing members and User Groups.
User Groups vs. Teams
User Groups and Teams are two distinct concepts.
| Concept | Level | Purpose |
|---|---|---|
| User Groups | Organization | Control which workspaces members can access and what role they have in those workspaces. Managed by owners and super admins. |
| Teams | Workspace | Sharing groups within a workspace — used to tag people when sharing folders, connections, or mentions. Managed by workspace admins. |
User Groups determine access to workspaces. Teams determine sharing within a workspace.