Each Chatbots plan has a different size limit for knowledge sources, measured in bytes. Learn how to check your knowledge source usage.
If you reach the limit for your plan:
- You will not be able to add new knowledge sources.
- Scheduled syncs that exceed the limit will be disabled.
- Manual syncs will error if they exceed the knowledge source limit.
To fix this issue, you can:
- Upgrade your plan to get access to a larger knowledge source limit.
- Remove an existing knowledge source.
- For text-based files (
.csv,.txt, and.json), processing can slightly increase the file size. Trim the file content so it stays well under your plan's limit. Learn more about how knowledge sources are measured.