Zapier Company Plans (LEGACY)

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As of April 2, 2024, Zapier is no longer offering the Company plan. If you're an existing user of a Company plan, reference this article on Company plan migration for more information.

Zapier for Companies lets you create separate teams for a company. A company is an account with a single owner that can have multiple admins and members. As a company, members can share a pool of tasks, and all usage is billed into one invoice. You can also share Zaps and app connections.

Invite users to your Company account

  • Go to your member settings.
  • In the upper right, click Add Members.
  • In the Email(s) field, enter the email address for the team member you want to invite. You can invite multiple team members at once by using commas or spaces to separate each email address.

People invited to join your team will receive an email notification to accept the invite. If they don't have a Zapier account already, they'll be able to create one for free. If they already have a Zapier account, they'll be added as a member of your team when they accept your invite.

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  • The invite is only valid for the email used to add the team member. If the person creates an account with a different email address, they won't have access to the Company account. This also applies to email aliases.
  • If you manually add a member to your Company account, they'll have both a team and a personal account.

 

Manage company roles and permissions

There are four roles in Company accounts: Member, Admin, Super Admin, and Owner. The table below indicates the permissions available for each role.

Permissions Member Admin Super Admin Owner
Access shared folders and connections X X X X
Invite others to the account X X X X
Create new admins   X X X
Create new super admins     X X
Move Zaps between shared folders X X X X
Share a Zap with others X X X X
Transfer ownership of your own Zaps X X X X
Transfer ownership of another member's Zaps     X X
Move a Zap to the trash X X X X
Delete their own Zap runs or Zap runs from Zaps in shared folders X X X X
Export the JSON of a Zap from Zap Details X X X X
Export all Zaps from the account     X X
Export all Zap runs from the account     X X
Export/import their own Zap data X X X X
Add and manage teams X X X X
View billing information   X X X
Remove team members   X X X
Verify a domain   X X X
Enable/Disable Autoreplay   X X X
Replay any Zap in account     X X
Enable autoreplay for an individual Zap X X X X
Configure SAML SSO   X X X
Provision user accounts with SCIM   X X X
Customize Zap history retention   X X X
Manage domain insights   X X X
Manage access to apps   X X X
Delete private Zaps owned by other members     X X
View Zap history for all Zaps in account     X X
Export task usage for each member during the current billing cycle   X X X
Rename private folders owned by other members     X X
Share private folders owned by other members, except Home folders     X X
View all held Zap runs in the account     X X
Bulk delete others' private Zaps from the Zaps page     X X
Bulk delete own private Zaps from the Zaps page  X X X X
Rename private Zaps owned by other members     X X
View all Zaps owned by other members in the Trash     X X
Upgrade or downgrade a plan (including task usage)     X X
Change the billing interval of a plan     X X
Update the account payment method   X X X
Change the account logo and name     X X
Transfer ownership of the account       X
Delete the Company account       X

You can have an unlimited number of members on your team. Each member will have their own account with their own username and password, and can enable two-factor authentication (2FA) on their account. Learn more about data privacy with Zapier for Companies.

To change a member’s role:

  • Go to your member settings.
  • For the member whose role you want to change, click the dropdown menu and select the new role to assign them. Your changes will save automatically.

 

Learn more about data privacy in Zapier for Companies accounts.

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  • You should have at least one super admin or admin on the account to assist with account management.
  • Super Admins have a broad set of permissions, including the ability to view, share, delete, and export your members’ public and private content on Zapier.  By proceeding, you agree that you have the right to grant these permissions.

 

Verify your domain

The Company account owner and admins can see who created Zapier accounts using their work email address on the account’s verified domain(s). Domain insights helps to ensure that the entire company is using a single account, and that security policies are enforced company-wide. Learn more about domain insights.

 

Manage access to apps

Company owners and admins can decide what apps can be connected to Zapier. For example, you can prevent any data from your CRM from being used in Zapier by blocking the specific app. Learn more about how to manage your apps in Zapier.

 

Manage data retention

Customize your Zap history retention to match your company’s legal and regulatory requirements, or extend your Zap history up to 90 days to help with Zap troubleshooting. Learn more about custom data retention.

Note

Zapier's Data Retention, deletion, and export practices vary depending on the product. Learn more about the specific guidelines for the product you're using.

 

Transfer ownership of your Company account

Only the Company owner can change the ownership of a Company account to a different account member:

  • Go to your organization settings.
  • In the Owner field, click Transfer.
  • Select the team member that will be the new Company owner.

If the existing owner does not have a separate personal account, a new one will be created for them and set as a member of the account.

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If the account owner deletes their account:

  • This will delete the Company account as well.
  • Any invited members will lose membership to that team.
  • Any invited members will lose access to all Company features including any Zaps in that account.

To avoid this, existing owners should transfer ownership to another member first.

 

Remove users from your Company account

Before removing users from your team, follow these instructions to offboard your users.

Then:

  • Go to your team members settings.
  • On the right of the user you want to remove from the Company account, click the gear icon, then select Remove member.

When you remove a user from your Company account:

  • All the private Zaps of the removed member will be paused. Shared Zaps retain their status.
  • Shared Zaps are transferred back to the account owner.
  • Shared folders will remain in the account and will continue to be owned by the original creator.

    • Any admin, super admin, or account owner can move Zaps out of the folder.

    • They can also delete the folder if it's empty.

  • Private app connections belonging to the removed member are marked as stale. This will result in Zap runs being held and members being informed that they have to change that connection to a shared one that belongs to the Company account.
  • Shared app connections belonging to the removed member will be transferred to the account owner.
  • The removed member is removed from teams, shared folders, and shared app connections.

When a member of a Company account deletes their personal account:

  • All the private Zaps of the deleted member are permanently deleted. Any shared Zaps created by the deleted member will retain their status.
  • All shared Zaps created by the deleted member are transferred back to the account owner.
  • All shared folders created by the deleted member are transferred back to the account owner.
  • Any private app connections belonging to the deleted member are also deleted.
  • Shared app connections belonging to the removed member will be transferred to the account owner.
  • The deleted member is removed from all teams, shared folders, and shared app connections.

 

Leave a Company account

If you're not the Company account owner, you can leave a Company account.

Any Zaps you own will be transferred to the Company account owner.

Create teams

Teams are a subset of users who can collaborate on Zaps and share app connections. Account admins get full access to an account, while team members are only granted access to what they need.

When someone joins your company or organization, you can add them as a member to a specific team to give them the permissions they need.

Any user can create new teams in their Company account. By default, the user who creates the team is the team owner.

  • Go to your teams settings
  • Click Add Team.
  • Enter your team information:
  • Team Avatar
  • Team Name
  • Description
  • Team Members: members are searchable within the company by their name and email address
  • Click Save Changes.
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The team owner, account owner, and account admins can make changes to team information at any time in team settings.

Share folders

Account admins can limit a team’s access to the Zaps in an account by only sharing specific folders with them.

  • Go to Zaps.
  • In Shared folders, click the gear icon next to a folder and select Share With….
  • In the Share with others search box, search for and select the team.

Share app connections

Account admins can choose specific app connections to share with a team.

  • Go to My Apps.
  • Select the app with the connection you want to share. A new browser tab or window will open.
  • Find the app connection you want to share and click Only you.
  • In the dialog box, search for and select the team.
  • Click Done.

Create custom app restrictions

Account admins can restrict app access and add member and team exceptions.

  • Go to your app restrictions settings.
  • Click Add App to restrict a new app, or select a current restricted app.
  • In the Add Exceptions search box, search for and select the team to grant access to the app.

Who can add members to teams and who can create teams?

Anyone in a Company account can create teams and view members of other teams.

Team owners can edit team settings, and add/remove members to teams they own. Account owners and admins can edit all team settings, and add/remove members to any team.

Additionally, members of the account can request access to join a team.

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