Editing your chatbot's Creativity settings allows you to fine-tune its response to users. This option is in the Advanced section of the AI Model menu.
To change the creativity level:
- From your Chatbots home, click the name of the chatbot.
- Click the AI Model menu.
- In the Advanced section, move the Creativity slider to different positions.
- Test the results on the right side of the window until the response matches your expectations.
Test different creativity levels
Chatbots work by putting together one word after the other, based on how likely that word is to appear in that context, in response to the user's question and considering the directive. The Creativity slider allows you to increase or reduce how the chatbot makes that decision. The slider goes from 0 to 1.
- A lower number (closer to 0) means it will select the most probable next step, resulting in more consistent wording.
- A higher number (closer to 1) produces more unexpected, creative responses.
Different creativity levels may be suited for different audiences, so test your chatbot with different levels to find what works best for your users.
Additional AI Model settings
The AI Model menu also includes these settings:
- Model authentication — Connect your own OpenAI or Anthropic API key to use additional models.
- Model — Select which AI model powers your chatbot. Available models depend on your authentication settings.
- Verbosity — Controls the length and detail level of the model's responses. Options are Use default, Low, Medium, or High.
- Priority processing — When enabled, incoming messages are sent to a priority queue for faster responses. Additional charges may apply depending on your AI provider.
You can also tailor the directive to improve how your chatbot responds to users.