Connect to Voiso on Zapier
Voiso uses API keys to authenticate your account on Zapier.
Required authentication fields
- Cluster ID: select from the dropdown menu.
- Contact Center API key
- User API key
Optional authentication fields
- none
Additional authentication instructions
Voiso requires two different authentication keys for API requests: Contact Center API key and User API key.
To get Contact Center API key:
- Customer can request it from a Voiso account manager.
To obtain User API key:
- Log into your Voiso account.
- Go to Users > Users
- Use Search to find the username.
- Open the Edit user view by clicking the user's name.
- The user's API key is in the API Key field.
- Copy this value and paste it into your API query.
Learn more about authenticating your Voiso account in Zapier.
About Voiso's app
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only | not applicable |
| Is a paid Voiso plan required? | Yes | All plans are supported for the relevant API. API will return error code 401 for any unauthorised transaction. View Voiso's plans. |
| Are any special account permissions required? | No | |
| Are there usage limits? | No | |
| Are there pagination limits? | No | |
| Do trigger samples use real data from your account or generic data? | Not applicable | |
| Are custom fields supported? | No | |
| Do update actions overwrite or append to existing data? | Append to existing data | The action Add Contact Information will append data to Phone Number, Name, Source and CRM URL. |
| Is there any additional info? | No |