Add your own knowledge to a chatbot with data sources

Note

This information was accurate at the time of publication. Please check out the latest product update notes for any updates or changes.

Our new feature allows you to connect your chatbot to custom data sources, narrowing down responses to what matters most to you and your business. This feature is available for Interfaces Premium subscribers.

Feature Overview:

• Connect to a custom data source for tailored chatbot responses.
• Control how your chatbot responds when no information on the data source matches a question.

This feature adds an extra layer of personalization and relevance to your chatbot's responses. For more details on how to leverage this new feature, visit our Help Center!