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About MoEngage's app

Are self-hosted or cloud-hosted accounts supported? Cloud-hosted accounts only  
Is a paid MoEngage plan required? Yes
  • Data APIs are only available in Growth and Enterprise plans.
  • View MoEngage's plans.
Are any special account permissions required? Yes
  • To view the Data API App ID and App Key, you need to have the View - App configuration permissions for your MoEngage account.
  • Learn more about MoEngage's account permissions.
Are there usage limits? Yes
  • Users - 1,000 users per min - A single API request contains one or more user updates. Maintain a rate limit of 1000 user updates per minute.
  • Event - 10,000 events per min - A single API request contains one or more than one event. Maintain a rate limit of 10,000 events per minute.
  • If your requirement exceeds these limits, you can contact MoEngage to increase the limit.
  • Learn more about MoEngage's usage limits.
Are there pagination limits? No  
Do trigger samples use real data from your account or generic data? Not applicable  
Are custom fields supported? No  
Do update actions overwrite or append to existing data? Overwrite existing data
  • If the user is found, the update (override) the attributes with the new values. If any attribute isn't found, the attribute will be created.
  • If the user isn't found, MoEngage will create a new user with all the provided attributes.
  • Learn more about MoEngage's update actions.
Is there any additional info? Yes
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