Connect to respond.io on Zapier
respond.io uses API keys to authenticate your account on Zapier.
Required authentication fields
- API key
Optional authentication fields
- None
Additional authentication instructions
- Log into your respond.io account.
- In the sidebar, click Settings.
- In the Workspace Settings section, click Integrations.
- Next to Zapier's integration, click Connect or Edit.
- Copy your API key to your clipboard.
Learn more about authenticating your respond.io account in Zapier.
About respond.io's app
| Are self-hosted or cloud-hosted accounts supported? | Cloud-hosted accounts only | |
| Is a paid respond.io plan required? | No | View respond.io’s plans. |
| Are any special account permissions required? | Yes | You must be an owner or manager in your respond.io workspace settings to access the Zapier integration page. |
| Are there usage limits? | Yes | If you exceed usage limits, you'll see this error: Code: Error 429,
Messages: Too Many Requests. |
| Are there pagination limits? | Yes | If you exceed pagination limits, you'll see this error: Error 400,
Messages: Sorry, there's error in limit param. |
| Do trigger samples use real data from your account or generic data? | Real trigger samples | |
| Are custom fields supported? | Yes | Users can retrieve custom fields, create new custom fields, and update custom field values. Learn more about respond.io’s custom fields. |
| Do update actions overwrite or append to existing data? | Overwrite existing data | |
| Is there any additional info? | No | Learn more about respond.io’s Zapier integration. |