How to get started with respond.io on Zapier

Connect to respond.io on Zapier

respond.io uses API keys to authenticate your account on Zapier.

Required authentication fields

  • API key

Optional authentication fields

  • None

Additional authentication instructions

  1. Log into your respond.io account.
  2. In the sidebar, click Settings.
  3. In the Workspace Settings section, click Integrations.
  4. Next to Zapier's integration, click Connect or Edit.
  5. Copy your API key to your clipboard.

Learn more about authenticating your respond.io account in Zapier.

About respond.io's app

Are self-hosted or cloud-hosted accounts supported? Cloud-hosted accounts only  
Is a paid respond.io plan required? No View respond.io’s plans.
Are any special account permissions required? Yes You must be an owner or manager in your respond.io workspace settings to access the Zapier integration page.
Are there usage limits? Yes If you exceed usage limits, you'll see this error: Code: Error 429, Messages: Too Many Requests.
Are there pagination limits? Yes If you exceed pagination limits, you'll see this error: Error 400, Messages: Sorry, there's error in limit param.
Do trigger samples use real data from your account or generic data? Real trigger samples  
Are custom fields supported? Yes Users can retrieve custom fields, create new custom fields, and update custom field values.
Learn more about respond.io’s custom fields.
Do update actions overwrite or append to existing data? Overwrite existing data  
Is there any additional info? No Learn more about respond.io’s Zapier integration.
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